Welcome to Kagar Pataer! We’re dedicated to providing you with customized products tailored to your unique needs. Before placing an order, please take a moment to review our policies. By making a purchase, you agree to the terms and conditions outlined below.
1. Return & Exchange Policy
At Kagar Pataer, we pride ourselves on delivering high-quality, customized products. Please review our return and exchange policy:
1.1. No Returns After Delivery
Once your order has been delivered, we do not accept returns unless a product turns out damaged, as all products are personalized and made to order. We encourage you to double-check the details of your order before finalizing the purchase to ensure accuracy.
1.2. Damaged Products
If your product arrives damaged or defective, please contact our customer support team within 48 hours of receiving your order. We will investigate the issue and offer a replacement or refund for the damaged item, depending on the situation. In this case, we may require photos or proof of the damage.
1.3. Non-Damaged Products
Unfortunately, we cannot accept returns for non-damaged, customized products as they are made specifically for you. Please ensure you are fully satisfied with your selections before placing an order.
2. Payment Policy
2.1. Online Payments Only
All payments for orders placed on Kagar Pataer must be made online. We do not accept Cash on Delivery (COD) at this time. To proceed with your order, please complete the payment through one of the available online payment methods before your order is processed.
2.2. Secure Payment Methods
We use secure online payment gateways to process payments. Your payment information will be handled with the utmost security and confidentiality.
2.3. Order Processing
Once your payment is confirmed, we will begin processing your order. Your customized product will be created and prepared for shipment. Please ensure all payment details are correct before confirming your order to avoid delays.
3. Shipping Policy
We aim to deliver your custom products as quickly as possible. Please allow sufficient time for the creation and shipment of your customized order. You will receive tracking details once your order has been dispatched.
5. Contact Us
If you have any questions or concerns regarding our policies, feel free to contact our customer service team at:
- Email: [email protected]
- Phone: +92 3151471201
- Website: www.kagarpataer.com
Thank you for choosing Kagar Patar!